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-Do I need to register to purchase through Veplen.com?
No, you do not need to register to make purchases.
-Which payment methods does Veplen.com accept?
We use culqi, all national credit cards are accepted.
-What is the delivery time of my order?
In case we have the product in stock, the delivery time would be between 2 – 4 working days. In case of a pre-purchase, it will be delivered depending on the type of item and the place of destination.
-Can I pick up my order at the San Isidro showroom?
Due to the current situation, we are not giving this option to our customers. All shipments will be made via delivery.
-Can I have my order shipped to an address other than the one I registered with?
Yes, we can ship to another address.
-Can I request an invoice for my order?
Yes, this should be added by the customer in the order note.
-Do the products have the tax included?
Yes, all the products have the tax included.
-What happens if the product I bought doesn’t fit me or I don’t like it?
For any change, the customer has 7 days after receiving the piece. This option is only allowed in Lima, Peru; under the following conditions:
