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Terms and Conditions

About us

The address of our website is: https://veplen.com.

Item availability

All items in stock are visible on the web. In case the product has the pre-purchase option, it will be paid 100% before starting to produce it and it will be delivered depending on the type of article and the place of destination.

Shipping policy

Lima Metropolitana: 1-3 business days *. The delivery schedule is from Monday to Friday. Orders received on Saturdays, Sundays and / or holidays will be processed the next business day.

Provincias: 3-9 business days. The delivery schedule is from Monday to Friday. Orders received on Saturdays, Sundays and / or holidays will be processed the next business day.

International shipments to America: 2-7 business days. Orders received on Saturdays, Sundays and / or holidays will be processed the next business day.

Be aware that you might have to pay some taxes depending on the destination. These are not included in the free shipping and we will not be responsabilidad for that payment.

Delivery times

Delivery times depend on the place and availability of the product.
If you did not receive your order within the stipulated period, please contact us through the following email: [email protected]

Exchange and Returns Policy

You can make changes and returns up to 7 days after the purchase date.

  • That the product is in perfect condition (new, without signs of use and with the original packaging).
  • That the product has not been tampered with.
  • That the purchase is within Peru (does not apply for international purchases).

Rates

The cost of shipping will depend on the destination, weight and volume of the order.

All national shipments are made by private or public parcel, according to availability.
All international shipments are made through DHL according to its tariff.

Refunds

In no case may a refund be made for the amount of money paid (does not apply to international purchases). All returns will be made for another item in the stipulated time.

Offers and discounts

In case of acquiring a garment with a discount, changes, returns, or refunds are not accepted on any of the items.