FREQUENTLY ASKED QUESTIONS
FAQ
DO I NEED TO REGISTER TO PURCHASE THROUGH VEPLEN.COM?
No, you do not need to register to make purchases at veplen.com
WHICH PAYMENT METHODS DOES VEPLEN.COM ACCEPT?
We use culqi, all national credit cards are accepted.
WHAT IS THE DELIVERY TIME OF MY ORDER?
In case we have the product in stock, the delivery time would be between 2 – 4 working days. In case of a PRE-ORDER product, it will be delivered depending on the type of item and the place of destination. Please contact info@veplen.com for more specific assistance.
WHAT HAPPENS IF THE PRODUCT I BOUGHT DOESN'T FIT ME OR I DON'T LIKE IT?
For any change, the customer has 7 days after receiving the piece. This option is only allowed in Lima, Peru; under the following conditions:
- The product must not have signs of having been used or the original label removed. the original label. In no case can a refund be made for the amount of money paid.
- All returns will be made for another item.
